Important Information
Policies
To help make your stay at SureStay Hotel by Best Western Vallejo Napa Valley in Vallejo as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Simple policies for a straightforward stay.
Check-in & Check-out
Check-in begins at 3:00 PM, while check-out is required by 11:00 AM.
Age & ID
Guests must present valid photo ID. The minimum check-in age is typically 21.
Deposits
A credit card is required for incidentals at check-in.
Smoking & Pets
SureStay Hotel Vallejo Napa Valley is a non-smoking property. Pets are not allowed, except for service animals.
Cancellation
Most reservations include free cancellation within the specified window. Non-refundable rates may also be offered at discounted prices.